Returns and Refunds

We want you to be completely happy with your Aura of Peace purchase. If you are not, you can return it as set out below. This policy does not affect your statutory rights.

Your right to cancel

You may return an item for any reason within 14 days of the day you receive it. Please let us know through our Contact page that you wish to return an item before sending it back.

Conditions for returns

Items must be unworn, unwashed and in their original condition, with all labels attached.
Items must be returned within 14 days of delivery.
Please keep proof of postage until your refund has been confirmed.

Return postage

Unless an item is faulty or we sent the wrong item, return postage is the responsibility of the customer. We recommend a tracked service, as returned parcels remain your responsibility until they reach us.

Refunds

Once we have received and inspected your return, we will confirm by email and refund the original payment method within 14 days. Original standard delivery charges are refunded when you cancel the whole order.

Exchanges

If you would like a different size or colour, contact us and we will arrange an exchange, subject to availability.

Faulty or incorrect items

If your item arrives faulty, damaged or not as ordered, please contact us as soon as possible with your order number and a photograph. We will arrange a replacement or refund, including return postage costs.